Thinking about the Cloud? Not too sure what it means? Not too sure how to get there?

Well we can help - in fact we have done it for over 700 clients world wide.

Join a Pioneering movement to drive your business and its data into the Cloud.  Let us assist you through every step of your journey to the cloud - from defining your vision to initial services offering. If it's right for your business, our Change Management Team will help guide relevant parties within your organisation to ensure success.

 

Do you remember when new technologies, or more accurately technologies that enabled an alternative delivery or route to market, first appeared on the market? Faxes, mobile phones, even email - the first companies to adopt those technologies benefited hugely. Well we are there again!

Call it what you will, "Software-as-a-Service", "Cloud based", even maybe an "ASP" organisations now really have free, secure and unlimited access to online applications.

But how do you get there?

The first step is understanding where you want to be and defining whether “the cloud” can help you get there.

Let us Help you define your Cloud Strategy : Contact Us Now

Here are a few pointers to think about :

• Benefits of Cloud Computing (Lets Talk SaaS)
• Benefits of MSP's
• Benefits of 24/7/365 Support
• Training and Change Management

Benefits of Cloud Computing

The power of online information has transformed computing infrastructure over the web, which in turn has revolutionised the way people interact and do business. Software-as-a-Service or cloud computing allows organisations to use software on an on-demand basis, without the headaches presented by the capital outlay for infrastructure, software implementation, maintenance, or upfront license fees.

Today's on-demand society assumes nearly universal access to real-time data and analytics in a resilient, secure environment. Anything short of that standard is unacceptable. The move to the cloud can ensure businesses enhance employee productivity, protect against modern threats and risks, while reducing cost and freeing up IT time.

Benefits of MSP's

• Relieves internal IT workload	• Makes it easier to adapt to changing business   conditions
• Accelerates time to value	• Provides predictable costs
• Increases levels of support and network   availability	• Provides access to the latest technology with    limited risk
• Provides access to an enhanced skills   base	• Faster application development, deployment and   integration
• Eases the adoption of new business   processes	• Provides accountability through SLA's

Benefits of 24/7/365 Support

Accept nothing less. The world is 24hours – and so is your business, or components of it. Your Cloud Provider should be 24/7/365 providing “always-on” email and telephonic support for their clients globall - YOU. This is what Grove does. 24/7/365, We support clients from a technical perspective and provide a whole new level of customer service. Providing this service to you, Grove can not only accelerate the deployment of premium services, but accelerate the implementation of those solutions, as well as offer always-on account management and after sales support.

• Always-on support	• Experienced insight
• Global reach and availability	• Personalised contacts
• Proactive support response	• CRM case cleansing
• Professional advisory	• Multiple service technical know-how

Training and Change Management

For us at Grove the cloud is what we do.  Instinctively we understand that the cloud is not the same for everyone. No business is the same, some are Global, some local, some office based, some remote. Our Change Management team understands that every business is different and is responsible for managing the internal change in relation to the implementation of a SaaS strategy.

Defining training requirements and change management needs can vary greatly and this is in relation to hardware, communications, software, other equipmentall, and documentation and procedures associated with the running, support and the maintenance of live systems. Part of our Change Management process is to define a plan to transition individuals, teams, and organisations from a current state to a desired future state. As a multifaceted practice our organisational Change Management team possesses in depth knowledge and insight regarding leadership styles and group dynamics. We synchronise groups' expectations, communicate, integrate teams, and manage any training involved.
Most importantly though… we’ve been doing this for many years.

We make use of metrics, such as leader's commitment, communication effectiveness, as well as the perceptive need to change design and accurate strategies. This allows us to to avoid change failures and solve troubled change projects.

Metrics driven, our Change Management Team ensure that we are always:

• Accelerating trained, strategic, technological and   structural change	• Improving organisations employee productivity
• Standardising methods and procedures	• Balancing the need for change and the potential   detrimental impact of changes
• Assisting in restructuring of organisations	• Minimising impact of change-related incidents   upon service quality
• Implementing change through defined Project   Management toolkits	• Delivering continuous after-deployment support

 

Contact us